GENERAL CONTRACT CONDITIONS

PREVIOUS INFORMATION

The purpose of these General Contracting Conditions, together, where applicable, with the Specific Conditions that may be established, is to regulate the relationships that arise between and the User who contracts the provision of the services or products offered. through this Website.

informs that the procedures to carry out the acquisition of goods or obtain the provision of the services offered are those described in these General Contracting Conditions, as well as those other specific ones that are indicated on the screen during navigation, so that the User declares that it is aware of and accepts said procedures as necessary to access the products and services offered on the Website.

In this way, the User, each time he intends to use this Portal, must review these Conditions, the General Conditions of Use and the Specific Conditions that, if applicable, may exist, since both the Conditions themselves and the Website are subject to modifications. Access to this Website is the exclusive responsibility of the Users and implies accepting and knowing the legal warnings, conditions and terms of use contained therein.

The User declares that he is of legal age, being entirely responsible for the veracity of this declaration, and that he has the necessary legal capacity to contract the services offered on this Website, in accordance with the terms set forth in these Conditions, which he declares. understand and accept. In the case of minor or incapacitated users, the use of the website will be under the entire responsibility of their parents, representatives or legal guardians, who must accompany, supervise or take the appropriate precautions during their navigation through the web pages.

The provision of the service is effective from the establishment Proyecto Japonarte SL closest to the address indicated on the corresponding screen, so, in any case, the Particular Conditions that may be established by each of the establishments must be considered. regarding delivery times, payment methods, minimum orders for home delivery and procedures to resolve possible incidents.

CONDITIONS

1.- SCOPE

These Conditions comprise the entirety of the existing agreements between you (hereinafter, the “Client”) and , Company domiciled at

Ambas partes contratantes se reconocen recíprocamente la capacidad legal necesaria para suscribir las presentes Condiciones.

2.- CELEBRATION OF THE CONTRACT

By completing the corresponding order, the Client states that he or she has read, understood and accepted these Conditions, so that acceptance of the information contained in this document implies acceptance of any of the legal documents to which it refers, specifically the Privacy Policy. Privacy and Cookies Policy. All this implies the conclusion of a contract between the Client and

In this sense, it should be noted that the personal data provided for the processing of the purchase will be treated in accordance with the Privacy Policy of published on this Website.

3.- OBJECT

The object of the contract is the products and/or services offered by and acquired by the Client through the purchase process.

The Home of this Website lists the current products and/or services, as well as the specific characteristics and conditions of their contract, so that, at the time the Client accepts these Conditions through the purchase process, they will be also accepting those specific ones referring to the product being contracted.

4.- PRODUCT OR SERVICE AVAILABILITY

All product and/or service orders are subject to their availability. In this sense, any amount that may have been paid will be refunded to the Client in the event that difficulties occur in making the products and/or services available. reserves the right to withdraw, when it deems appropriate, any product and/or service from the Website.

5.- ECONOMIC CONDITIONS

The prices of each of the products and/or services are published in the “Stores” Section of the Website. All of them include VAT.

Prices may be subject to modification at any time. However, possible changes or returns, if possible, will not affect orders for which the corresponding confirmation has already been sent.

The final price of the product and/or service contracted will be the one established at the time of purchase. In the event of a manifest error in the price of the product and/or service, the Client will be informed as soon as possible, so that he can reconfirm his order at the correct price or cancel it.

The amounts that must be paid will be paid through the payment method selected by the Client.

Non-payment of any amount stipulated in the contract will entitle to suspend or withdraw the contracted product and/or service, temporarily or permanently, and, where appropriate, terminate the contract. may claim from the Client all expenses caused by non-payment, both banking and additional management costs.

6.- PURCHASING PROCESS

To place an order you must follow the online purchase procedure and go through all the procedures established to complete the electronic contract, having the following options:

Log in as Registered User : Access through the account created by the user or through RRSS.
Purchase process without user registration. Unregistered users can complete the purchase process by choosing an establishment and selecting the products to add to the “Shopping Cart”. They will have to provide the following personal information: name, telephone number and email.

To proceed with the acquisition of the different products offered, the User must follow the following indications and instructions (which are included in each of the screens):
- Select the products you want to purchase or contract and add them to the “Shopping Cart”.
- Select the “Shopping Cart” to check that the products or services you wish to purchase have been correctly selected and enter the discount code, if applicable.
- Select the “Order” option, once you have completed your order and review the details of the store that will serve your order, provide the required personal information (if you access without using your account), choose the delivery time and select your means of delivery. pay. Depending on the method selected, the user must provide the data required to formalize the payment process. You can expand the information on payment methods in section 7 of these General Contract Conditions.
- To complete the registration process for the purchase of the selected product, the User must read and accept Legal Notice, General Conditions and Privacy Policy.
- The customer will receive the “Order completed” confirmation on the screen, identifying the store that will provide the service, the customer data, the type of delivery, as well as the payment method and the order data, including the final price of the order. This screen also includes a link to “Order Tracking”, which allows the User to check the delivery time, as well as a short summary of the order.

7.- INFORMATION ON PAYMENT METHODS

Payment will be made through the means selected during the online purchase process. Users may pay for their orders:

Cash.
Credit-debit card.
Bizum.
PayPal.

If you select the cash payment option, the User is obliged to pay for the contracted service upon delivery of the order to their home or to the establishment Proyecto Japonarte SL where they are collected.

By selecting the “Online payment” option, for credit or debit card payments, the payment gateway will be started that guarantees that transactions are carried out in a secure environment based on the PCI DSS (Payment Card Industry Data Security) regulations. Standard) certified in version 3.0 level 1. Redsys, S.L. At this time, the user must enter the financial data requested by the banking entity and press the “Accept” button; At that time, the corresponding charge will be made to the card.

8.- DELIVERY OR MAKING AVAILABLE

The contracted products and/or services will be sent or made available to the Client to the shipping address indicated during the purchase process.

The estimated delivery time of the order to the address indicated by the Client is indicative, subject to possible variations due to circumstances beyond the control of

9.- SALE OF ALCOHOLIC DRINKS

In accordance with applicable legislation, the sale of alcoholic beverages to minors under 18 years of age is prohibited. reserves the right to suspend or cancel the delivery of an order, regardless of its nature and degree of execution, in the event that it suspects that the buyer is a minor, reserving, in such case , the possibility of demanding the exhibition of the D.N.I. o Identity document equivalent to the person receiving the order. Likewise, reserves the right to suspend or cancel the delivery of alcoholic beverages that are part of an order in accordance with the regulations on time limits for the sale of alcoholic beverages that are applicable to the reference establishment.

10.- CLAIMS

it has Complaint Forms available to its clients at the reference establishment. We recommend Users process their claim at the establishment in charge of effectively providing the service.

Likewise, you can contact Customer Service directly in one of the following ways: (i) By phone at the following number: , (ii) By email at the following address: and (iii) Through written communication addressed to the Customer Service Department of ()

11.- WITHDRAWAL

informs you that you have no obligation to send you a withdrawal document to be able to revoke, within the legal deadlines, the contracting of the service offered through this Website, as it falls within the exceptions established in Article 103 of the Royal Legislative Decree 1/ 2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws, by virtue of which it is established that the right of withdrawal will not be applicable to contracts of supply of goods made to the consumer's specifications or clearly personalized and the supply of goods that may deteriorate or expire quickly.

12.- TECHNICAL MEANS TO CORRECT ERRORS

This Website is configured so that if the Client does not correctly include their data or leaves any required field unfilled, a warning window will open informing them of the possible error so that they can correct it. However, in the event that the Client has included any data incorrectly and cannot resolve it directly through the Website, they may contact

13.- SURVIVAL

In the event that, regardless of the cause or extension, any provision of these Conditions is declared invalid or unenforceable, it will not affect or lead to the invalidity or unenforceability of the rest of the provisions, enforcing the application of said provision to the greatest extent. permitted under applicable law.

14.- RESOLUTION AND EXTINCTION

Failure by the parties to comply with any of the obligations included in the contract, each of them considered essential obligations thereof, will be grounds for termination of the contract.

Likewise, the contract will be terminated in the event that any of the general or common causes for contract termination occur.